Our agency brings added value to the business traveler by providing the following services:
One-stop shopping for all your travel needs. (Domestic & International Travel, Airline Tickets, Rental Cars, Hotels, Meeting Planning, Vacation Packages, Cruises, & Rail)
Proven reputation for prompt, courteous attention to our client’s needs.
Dedication to finding the lowest fares as well as the best schedules.
Knowledge of the unique needs of today’s corporate traveler.
Expertise in understanding fares and how they apply to you individually.
Advising which fares allow for upgrades to first class for little or no additional cost.
Determining whether it is to your advantage to always take the lowest fare. A fully refundable ticket, at a slightly higher fare, might be the better option if changes are possible. The flexibility often avoids hefty fees.
Maintaining and updating personal travel profiles and client preferences. Insuring the credit you've earned and the service you deserve by utilizing all of your memberships and reward programs. (hotel guest, car rental, frequent flyer, etc)
Processing airline upgrade certificates.
Direct access to all airline inventories, which can secure otherwise unattainable seats.
Waitlisting and monitoring reservations for lower fare options and preferred seat availability if not originally available.
Preferred status with the Airlines often enables us to clear waitlists on sold out flights, putting you ahead of everyone else.
Ability to void non-refundable tickets after issuance thus avoiding $200 - $350 airline fees or losing the entire value of the ticket. (Voids must be processed by the following business day) *Restrictions may apply.
Assisting you when your flights are cancelled, or you need to make changes to your itinerary.
24-hour Emergency Service provided through CCRA Travel Network (after normal business hours) can make the difference in getting home that night or waiting in line at the airport while the last few seats are being reserved.
Electronic ticket confirmation sent to your email.
Processing refunds and exchanges for unused airline tickets, thus saving you the trouble of writing letters or waiting in line at the airport.
Tracking unused (non-refundable) tickets and credits and applying them towards future travel.
Ability to supply Comprehensive Corporate Travel Reports.